Paul Hastings LLP is an international legal practice operating in the UK through Paul Hastings (Europe) LLP.
Paul Hastings (Europe) LLP is a limited liability partnership in England and Wales with offices in London, Brussels, Frankfurt, Paris and Milan with registered number OC306535.
The members of Paul Hastings (Europe) LLP are solicitors, registered European lawyers or registered foreign lawyers authorised to practice in England & Wales.
The word "partner" is used to refer to a member of Paul Hastings (Europe) LLP. A list of members is open for inspection at the registered office, Ten Bishops Square, Eighth Floor, London, E1 6EG.
Paul Hastings (Europe) LLP is a ‘recognised body’ as defined in the Solicitors Code of Conduct 2011, authorised and regulated by the Solicitors Regulation Authority (SRA) whose rules can be obtained from www.sra.org.uk/handbook/. The firm’s SRA number is 398385.
Lawyers practising other than as England and Wales solicitors are also regulated by the relevant professional body in their place of admission.
We encourage you to contact us in the first instance if you are unhappy with the service you receive from us and we suggest initially that you contact the person responsible for the particular matter whose name and email address will have been identified to you in the engagement letter.
A copy of Paul Hastings (Europe) LLP complaints procedure is available on request from the London office.
COMPLAINTS AND THE EUROPEAN COMMISSION’ S ON LINE DISPUTE RESOLUTION PLATFORM
If we are unable to resolve your complaint, and it relates to a contract we entered into online or by other electronic means, you may be able to submit your complaint to a certified alternative dispute resolution (ADR) provider in the United Kingdom via the European Commission’s on line dispute resolution platform ‘ODR platform.’ The ODR platform is an interactive website offering a single point of entry for disputes between consumers and traders relating to online contracts. It is available to consumer clients only i.e. where you have instructed us for purposes outside your trade, business, craft or profession. The website address for the ODR platform is: ec.europa.eu/odr.
COMPLAINTS AND THE LEGAL OMBUDSMAN
The Legal Ombudsman is an independent ombudsman scheme that resolves complaints about lawyers to which clients may refer complaints if we cannot resolve them.
The contact details are:
PO Box 6806, Wolverhampton WV1 9WJ
Telephone: 0300 555 0333 or dialling from outside the United Kingdom telephone +44 121 245 3050
PROFESSIONAL INDEMNITY INSURANCE
The Firm maintains compulsory professional indemnity insurance. Further details of our compulsory layer of professional indemnity insurance, contact details of our insurers and the territorial coverage of our insurance can be obtained from the firm’s Compliance Officer for Legal Practice in London, Ronan O’Sullivan at firstname.lastname@example.org or by telephoning +44 20 3023 5127. Details of the minimum terms for the compulsory insurance can be found at http://www.sra.org.uk/solicitors/code-of-conduct/professional-indemnity/minimum-terms-conditions.page.
Our VAT number is: GB927478385