24-Hour Nurse Line
Aetna nurses are available 24/7.
To reach a nurse, call 1-800-556-1555. (TDD/TTY: Dial 711 and ask the operator to dial 1-800-556-1555. Select the option to speak to a nurse.)
Or you can email a nurse who can send you links to health information. Nurses generally reply within 24 hours.
Nurses cannot diagnose, prescribe or give medical advice.